How are we doing? — email screenshot from Loom
Loom logo

Brand

Loom

Subject line

How are we doing?

The Loom Team
August 30, 2024

About this email

This email is a customer feedback survey from Loom, designed to gauge user satisfaction and likelihood to recommend the product. It features a simple, clear structure with a branded header, a prompt inviting feedback, and an interactive Net Promoter Score (NPS) scale from 1 to 10. The tone is friendly and appreciative, encouraging user participation to improve the service, with convenient links for unsubscribing or managing communication preferences included in the footer.

Loom journey

Emails in library 41
Journey span About 1 year and 5 months
Avg. send gap ~13 days
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