Updates to our Terms of Use — email screenshot from Calendly
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Brand

Calendly

Subject line

Updates to our Terms of Use

The Calendly Team
February 19, 2024

About this email

This email serves as a legal notification to account administrators and owners about the upcoming updates to Calendly's Terms of Use, effective from March 8, 2024. It provides a comprehensive overview of the changes, emphasizing clarity, transparency, and the addition of new policies regarding customer obligations, privacy, and acceptable use. The tone is formal and informative, structured to highlight key updates, direct users to detailed resources, and clarify the legal implications of continued use of the service after the effective date.

Calendly journey

Emails in library 55
Journey span About 1 year and 1 month
Avg. send gap ~7 days
See all Calendly emails

Why this works

**Why this works.** The subject line names the change type, not a benefit or action, which prevents the email from looking like marketing spam and signals to admins this is a required read, not optional content. The pattern here is "compliance language as credibility signal"; you can lift it for any legal or policy update where treating the notification as boring-but-mandatory builds trust better than dressing it up as exciting news.