Brand
Fiverr
Subject line
We’d like to get to know you better
Use case
Request FeedbackTags
About this email
This request feedback email from Fiverr uses the subject line "We’d like to get to know you better". Tagged as Survey, it was sent on December 27, 2023 as part of Fiverr's lifecycle sequence. Feedback collection emails like this gather insights through NPS surveys, satisfaction requests, or qualitative questions that directly inform retention strategy and product decisions.
Fiverr journey
Why this works
**Why this works.** The subject line reframes a survey request as relationship-building ("get to know you better") instead of transactional feedback-gathering, which removes the friction of "we need data from you" and replaces it with "we value your perspective." The pattern here is "position the ask as mutual benefit, not extraction"; you can lift it for any feedback or survey email where you need users to invest time answering questions that primarily serve your retention metrics.
