Brand
Canva
Subject line
Never printed with Canva? We’d love your input 🖨️
Use case
Educate & EngageTags
About this email
This email serves as a customer feedback solicitation from Canva, specifically aiming to understand the printing needs of business users to improve the Canva Print service. It features a concise, businesslike tone with clear calls to action encouraging recipients to participate in a brief survey via multiple clickable links. The structure includes compelling headers, a privacy assurance section, branded imagery, device app download links, social media icons, and standard footer information to maintain brand trust and user convenience.
Canva journey
Why this works
**Why this works.** The subject line names the specific feature gap (printing) rather than pitching a product benefit, which makes non-users feel like their feedback is genuinely needed instead of being sold to. The pattern here is "invite input on the problem, not the solution"; you can lift it for any educate-and-engage survey where you want dormant users to reveal blockers that prevent them from adopting a feature category.
More from Canva
More Educate & Engage emails
Browse all Educate & Engage emails →
Create faster: One idea, many styles ⚡
Don’t miss this: Upscale Conf 2025 starts tomorrow
Jonathan, here's your most productive workflow yet—learn how to build it! 🚀
Your front-row seat to creativity—Upscale Conf 2025 is live
🍌 Consistent visuals with Google Nano Banana
(Digistorms) HTTPS page has internal links to HTTP: 1 URL
