Brand
Pipedrive
Subject line
Which plan is right for you?
Pipedrive
May 23, 2024
Use case
Win Back Churned UserAbout this email
This email from Pipedrive targets a customer considering downgrading their CRM subscription. The structure opens with a friendly analogy to explain that different plans suit different needs, followed by a detailed bullet list of key features lost if downgrading from the Professional plan. The tone is informative and supportive, concluding with an offer of help from a success manager and comprehensive social and support links to maintain engagement.
Pipedrive journey
Emails in library 46
Journey span About 8 months
Avg. send gap ~5½ days
See all Pipedrive emails