Brand
Buffer
Subject line
Quick feedback?
Use case
Onboard Free UserTags
About this email
This is a post-trial SaaS email from Buffer designed to inform the user that their trial period has ended and they have been moved to a free plan with limited features. The email invites feedback on why the user chose to remain on the free plan, encouraging replies to directly share insights with the product team. The structure includes a friendly greeting, clear subscription details, a feedback request, a call to upgrade to paid plans, and multiple social media and resource links, maintaining a casual and appreciative tone throughout.
Buffer journey
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(Step 1) Start generating more leads with your forms and landing pages
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(Step 3) Gain insights and improve results with website tracking and marketing reports
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