Brand
Paypal
Subject line
Start selling online with PayPal – it’s easy to get started
Use case
Educate & EngageTags
About this email
This educate & engage email from Paypal uses the subject line "Start selling online with PayPal – it’s easy to get started". Tagged as Feature Usage Nudge, it was sent on July 19, 2024 as part of Paypal's lifecycle sequence. Ongoing educational emails like this drive deeper product adoption by surfacing underused features, sharing best practices, and keeping users engaged throughout the lifecycle.
Paypal journey
Why this works
**Why this works.** The subject line leads with the outcome ("Start selling online") rather than the feature or product name, so recipients immediately see what they'll gain, not what they need to learn. The pattern here is "outcome before mechanism"; you can lift it for any feature usage nudge where you want non-activated users to visualize the end state before deciding whether to open.
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