Thank you for being a loyal customer! — email screenshot from SemRush
SemRush logo

Brand

SemRush

Subject line

Thank you for being a loyal customer!

Semrush Team
July 2, 2024

About this email

This email communicates a pricing change for Semrush Pro-level subscriptions, emphasizing that loyal existing customers will retain their current rates despite the upcoming increase. Structured with warm, appreciative language and clear explanation, it reassures recipients about their benefits and potential implications of account changes. The tone is friendly and grateful, aiming to maintain customer loyalty while informing about policy updates.

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